Consultations
1. Click the 'safari' button in the top left corner of the screen 2. Select 'preferences' from the dropdown menu 3. Under 'camera...
Thu, 14 Jan, 2021 at 12:27 PM
Go to https://video.vethelpdirect.com Click 'allow' when the dialogue asks for camera/microphone use 3. Click 'allow' when the dialogue...
Thu, 14 Jan, 2021 at 12:28 PM
1. Click the vertical dots on the top right hand corner of the screen 2. Click 'settings' 3. Go to 'privacy and security' 4. Cl...
Thu, 14 Jan, 2021 at 12:27 PM
1. Click the 'safari' button in the top left corner of the screen 2. Select 'preferences' from the dropdown menu 3. Under 'camera...
Thu, 14 Jan, 2021 at 12:28 PM
In Firefox you'll be asked for permission to use your camera and microphone everytime you enter a video call on the website, we recommend ticking the &#...
Thu, 14 Jan, 2021 at 12:30 PM
1. Click 'chrome' in the top left hand corner of the screen 2.Click 'preferences' from this drop down menu 3. In settings, click '...
Thu, 14 Jan, 2021 at 12:58 PM
To use VetHelpDirect video, you need to give access to your camera and microphone in your Safari browser. Note This setting only gives access during yo...
Fri, 15 Jan, 2021 at 1:45 PM
Mainly, the reasons are Your device or browser is incompatible You have not given access to the camera and/or microphone in your browser Device/Brow...
Fri, 15 Jan, 2021 at 3:55 PM
VetHelpDirect video is designed to work in your desktop, tablet or mobile browser and does not require an app to be installed. If you're wondering ...
Thu, 14 Jan, 2021 at 1:52 PM
Open Google Chrome on your Android device Click the '...' on the top right hand corner of the screen Click 'site settings' Click 'm...
Thu, 14 Jan, 2021 at 2:02 PM